Terms of Service for Celligent

Effective date: June 2, 2026

1. Agreement
These Terms of Service ("Terms") govern your access to and use of the Celligent website at https://celligent.ai (the "Site"). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.

Celligent provides professional HPLC method development and related analytical services for RNA molecules. Use of the Site does not by itself create a client relationship or obligate us to perform work.

2. Website use
You agree to use the Site only for lawful purposes and in a way that does not interfere with others' use of the Site. You must not attempt to gain unauthorized access to our systems, scrape the Site in violation of our robots rules, or misuse our inquiry or scheduling tools.

3. Inquiries and scoping
Information you submit through our contact form or email is used to evaluate whether we can support your project. Submitting an inquiry:
    - Does not guarantee availability, acceptance, or a particular timeline
    - Does not create a binding quote until we issue a written proposal or statement of work ("SOW") that both parties sign or otherwise accept
    - May reference indicative timelines or commercial terms on the Site; final scope, price, and delivery date are defined only in a mutually agreed SOW or contract

A scoping call, if scheduled, is for discussion only and does not obligate either party unless followed by a written agreement.

4. Professional services
Analytical method development, validation support, on-site work, and deliverables (including method development reports and impurity analyses) are governed by the applicable SOW, master services agreement, quality agreements, and confidentiality terms—not by these website Terms alone.

Where the Site describes outcomes (for example, target timelines or commercial models), those descriptions are summaries for marketing purposes. Your signed contract controls.

5. Your responsibilities
You represent that:
    - Information you provide is accurate to the best of your knowledge
    - You have authority to submit inquiry information on behalf of your organization, if applicable
    - You will not submit confidential third-party data unless you are authorized to do so
    - You will provide samples, access, and cooperation required under any future SOW

You are responsible for decisions about regulatory filings, release testing, and use of any methods or data in your programs.

6. Intellectual property
The Site, including text, graphics, logos, and design, is owned by Celligent or its licensors and is protected by intellectual property laws. You may not copy, modify, or distribute Site content without our prior written consent except for personal, non-commercial viewing or as allowed by law.

Project deliverables and pre-existing intellectual property are allocated in your SOW. Nothing in these Terms transfers ownership of your structures, sequences, or data to us.

7. Confidentiality
We describe our approach to handling molecular and project information on the Site. Binding confidentiality obligations apply when set out in a signed NDA, SOW, or similar agreement between you and Celligent.

8. Disclaimers
THE SITE AND ANY PRE-SALES INFORMATION ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Celligent does not provide medical, legal, or regulatory advice through the Site. Analytical methods and reports must be assessed by qualified personnel in your organization for your intended use. We do not warrant that the Site will be uninterrupted or error-free.

9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CELLIGENT AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR RELIANCE ON SITE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THE SITE (OTHER THAN LIABILITY THAT CANNOT BE LIMITED BY LAW) WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNT YOU PAID US FOR USE OF THE SITE IN THE TWELVE MONTHS BEFORE THE CLAIM, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

10. Indemnity
You agree to defend, indemnify, and hold harmless Celligent from claims arising out of your misuse of the Site, your violation of these Terms, or your submission of information you were not entitled to share, except to the extent caused by our gross negligence or willful misconduct.

11. Third-party services
The Site may link to or integrate third-party services (for example, Calendly or Google). Those services are subject to their own terms and privacy policies. We are not responsible for third-party services.

12. Changes
We may update these Terms from time to time. The effective date at the top will change when we do. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

13. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Except where prohibited, you agree that exclusive jurisdiction and venue for disputes relating to the Site or these Terms shall be in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

14. Contact
Questions about these Terms:
    Email: support@celligent.ai
    Website: https://celligent.ai

—
The Celligent Team