Privacy Policy for Celligent

Effective date: June 2, 2026

1. Introduction
Celligent ("we," "us," or "our") provides HPLC method development and related analytical services for RNA molecules. This Privacy Policy explains how we handle information when you visit https://celligent.ai, submit an inquiry, schedule a meeting, or engage with us for professional services.

This policy applies to our marketing website and inquiry process. If you enter into a separate statement of work, master services agreement, or confidentiality agreement with us, those documents may contain additional terms about project data.

2. Information we collect

2.1 Information you provide
When you use our "Get in touch" form or otherwise contact us, we may collect:
    - Name and job title
    - Company name
    - Email address and phone number
    - Area of interest and RNA modality (if you select them)
    - Free-text questions or project details you choose to share (which may include scientific or structural information such as SMILES, sequence notation, or analytical goals)

2.2 Scheduling
If you book a scoping call through our scheduling tool (Calendly), we receive booking details such as your name, email, and chosen time slot. Calendly processes this information under its own privacy policy.

2.3 Automatic and technical information
When you visit our website, we may collect limited technical data, such as:
    - IP address, browser type, device type, and general location (country/region)
    - Pages viewed and referral source
    - Cookies or similar technologies used for site functionality, security, and analytics (see Section 6)

We do not intentionally collect sensitive personal data through the website unless you include it in your message. Please avoid submitting information you are not authorized to share.

3. How we use information
We use information to:
    - Respond to inquiries and schedule scoping discussions
    - Assess whether and how we can support your method development needs
    - Prepare proposals, statements of work, and project communications
    - Operate, secure, and improve our website
    - Comply with legal obligations

We do not use your molecular structures or proprietary sequence information to train public or shared machine-learning models, and we do not contribute your project data to a general chemistry or sequence database.

4. Project and scientific data
If you become a client, handling of SMILES, sequences, chromatographic data, reports, and other project materials is governed by your contract with us (including confidentiality terms). Retention and access are limited to what is needed to perform the agreed scope and are not covered in full by this website policy alone.

5. How we share information
We do not sell your personal information. We may share information with:

    - Service providers that help us run our business, such as:
        • Email delivery (Resend)
        • Spam/abuse protection (Google reCAPTCHA)
        • Website analytics (Google Analytics)
        • Meeting scheduling (Calendly)
    - Professional advisers (for example, lawyers or accountants) when necessary
    - Authorities if required by law or to protect our rights, users, or others

Service providers may process data in the United States or other countries. We require them to handle information only for authorized purposes and under appropriate safeguards where applicable.

6. Cookies and analytics
We use Google Analytics to understand how visitors use our site. Google may set cookies and receive usage data as described in Google's privacy documentation. You can limit analytics through browser settings, opt-out tools offered by Google, or ad-blocking extensions.

Essential cookies or similar technologies may be used for security (for example, reCAPTCHA on our form).

7. Data retention
    - Inquiry and correspondence records: kept as long as needed to respond, maintain business records, and manage potential engagements, unless a longer period is required by law.
    - Analytics data: retained according to our analytics provider's settings and internal policies.
    - Project data (for clients): retained as specified in your agreement with us.

8. Security
We apply reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure.

9. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, or to request portability. You may also have the right to lodge a complaint with a supervisory authority.

To exercise rights related to information collected through this website, contact us at support@celligent.ai. We may need to verify your identity before responding.

10. International visitors
If you access our website from outside the United States, note that information may be processed in the United States and other locations where we or our service providers operate.

11. Children
Our website and services are directed at professionals in industry and research. We do not knowingly collect personal information from children under 16.

12. Changes
We may update this Privacy Policy from time to time. The effective date at the top will change when we do. Continued use of the website after updates constitutes acceptance of the revised policy.

13. Contact
Questions about this Privacy Policy:
    Email: support@celligent.ai
    Website: https://celligent.ai

For general inquiries, you may also use the contact form at https://celligent.ai/#cta.

—
The Celligent Team